On March 22, I made an appointment with Nubrakes for Saturday morning. They sent an E mail Sat am to say they would be at my house Between 12:00 and 5:00. They said they would text me when on the way. All this Info was good except for one thing. I waited all afternoon and No one called or showed at all. I called Mon and left a message for the manager since they said he was busy. So never called me back, but did send me a text and offered more of a discount. Did not except because actually this is the second time this has happed with this company. What bothered me the most is that no one could pick up the phone and call me. Told them they had lost a customer on my response to the text. Hopefully this will not happen to anyone else. Ted