Paid $40 for a consult fee - that's fine.. when you get what is promised. They were pretty quick about approving my prescription. Then they "shipped" it. It never left their local post office and was immediately returned to sender. It was never delivered. When I reached out to have them rectify the situation their response was they can refund me basically when they want to and wait to process the returned goods which could take weeks they said... even though it NEVER MADE IT TO ME. or I can order with them AND PAY OUT OF POCKET FULL PRICE. That is an unacceptable solution when the shipping error is clearly ON THEM. So I asked for a refund, and to please refund the $40 consult fee because I'm getting horrible customer service and zero product from them. Basically seems like a scam. Of course they won't do the descent thing and refund me my money.