Was given a month supply of weight loss medications that did not get refilled and shipped in a timely manner. Went days without even after I sent messages a week in advance about running out soon. Messages went days without being answered and when I tried to call I would be on hold for 30+ minutes and finally hung up. Sent a message to cancel all prescriptions and cancel membership and the next day I got billed for 1 of 2 medications. 3 days later I was billed for the second medication and the $59 service fee. Was told that I could not return unopened medications for a refund because it’s against the law. Should not have to pay for service that was inadequate and nonexistent.
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