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Caroline
Absolutely dreadful customer service. Ive been without signal for 6 days no one can tell me why or when it might ever be fixed. Have emailed 2 complaints that havent been acknowledged and made numerous calls and been into shop got new sim nothing has helped. Finally someone told me I can use wifi enabled calling but I cant get texts and cant get urgent items I need as bank needs to send OTP text. Disgusted.
2 years ago
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O2 has a 1.4 average rating from 1,018 reviews

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Alice, Customer Support

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