DISGRACE. AVOID AT ALL COSTS.
Changed from O2 a year and a half ago. Just realised they have continued to take my money via D/D dispite cancelling. Called and spent ages getting it sorted. Eventually received an apology, cancelled D/D on phone while I waited and they applied to 'authorisation team' for refund. said I would hear shortly. A few weeks later, received unpaid bill for that month, and threats of disconnection etc. I was so distraught, got my wife to speak on my behalf. same process, apology, cancelled while on phone and said we would hear. Just received Disconnection notice. 2 months worth of an 'unpaid' bill, threats of credit rating, debt agencies and courts. Tried to call, but they won't pass my security as I can't give amount of my last bill (a year and a half ago). Told to go into an O2 store. Despite saying I didn't have time, they said they couldn't help me. So went into store with driving licence and bill id, but they wouldn't clear me because I couldn't give amount of last bill! Beyond anxiety-causing stress. this will jusy multiply month on month. What am I supposed to do?
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.