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Anonymous
Not safe - 02 accepted a contract agreement under my name and address without checking Cifas as my name is on red alert (victim of identity fraud) since beginning of July. Any reputable companies would have checked with Cifas before agreeing to a new contract for eg Vodafone checked with Cifas and blocked and rejected the application straight.away. I have reported it to o2 customer service and 02 customer service have assured me that the mobile and account has been blocked. He gave email o2fraudteam@o2.com.I have given them the detail and waiting for a team to contact me. I have report this to Action Fraud. Very concerning.
2 years ago
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O2 has a 1.4 average rating from 1,018 reviews

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