Had money stolen from my account for 14 months after in store members of staff didn’t cancel a policy properly. I have now spent a month on the phone trying to get MY money back. I have been lied to, promised my money multiple times, promised call backs that never happened and hung up on. I’m now requesting a letter of deadlock to contact the financial obudsman, it seems like this is the only way I’ll get my money back. Disgraceful company, hideous attitudes
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