AVOID WITH ALL COST.. Once you get in you can’t get out. Terrible network coverage. Useless. I’ve joined March 2022 and since then I receive every week messages that there is a problem with a mast in my area. For half a f..ing year. I travel in the UK in many different locations everyday due to my business and it’s the same. Burton Upon trent, Derby, Nottingham, Birmingham, London, Bournemouth, Leicester, Liverpool, Bristol , Manchester and many other locations tested personally by me so far. My phone is not showing 4g very often. If it does it it stays for 3-4 minutes , sometimes i get the chance to load a song while driving but 90% of the time I don’t have internet, i need to out the phone in airplane mode and back to restart it. When you’re out with friends and want to show them a video online or something you can’t. On the motorway if you want to listen music , from a 3h journey you are lucky if you get 6 songs. Sometimes it’s showing 5G and nothing loading. Very poor connection. The phone has been checked by Apple who said the phone is fine. When I contacted back the O2 they said that this is all they can do and this is how their network is they can’t do nothing and if i want to cancel the contract i need to pay £800 . So I’ve wasted £63 for 6 months which is £378 and they’re telling me to pay £800 more to keep the phone and cancel the contract. Iphone 13 worth £1200 f..k robbers when in Apple shop is £800 and i can pay monthly instalments with 0% apr. I’ve told them that i will pay £830 how much is the phone , minus £378 what I’ve paid till now, but they don’t want to do that. Neither monthly instalments or to take the phone back.. Useless they are. Take your device and services back and let me find a proper network stop behaving like Mafia , providing sh.t services and enforcing you to pay cancelation fees for something that doesn’t work. You should read all these negative reviews and do something about it , because I’m not the only one repeating you the same issues. I will make videos on youtube everyday from different locations to show how their network works. Before i will cancel the contract i will make sure i show to as many people as i can the quality of their services and the customer support so you don’t fall for it. O2 and Aerial Direct the worst providers in the UK.