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Avril Kilner
A lot!! o2 set me up with what seemed a good o2 + Virgin Media deal. £25.99p a month for a mobile phone contract + Virgin Media broadband with free set up. Too good to be true? Well you know what they say. Anyway I fell for it. The direct debit of £10 per month was ok - but then Virgin Media started demanding £45 per month + set up of £35 when I was expecting the monthly charge to be £15.99p. A trip to my o2 shop where I was reassured that they would sort it out. After 2 months they still had'nt sorted it - just sat on the fence! I cancelled the Virgin Media direct debit whereupon they have given me another contract for £29 a month which I've cancelled within the cooling off period. So I've no idea where I stand with all this and am faced with having to fork out for legal advice. If you are thinking of going with these companies I'd say Beware! We need a pressure group to bring these powerful companies into line.
2 years ago
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O2 has a 1.4 average rating from 1,018 reviews

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