I am absolutely disappointed in O2. I have been phoning O2 to try and sort out a problem I have been having. I cannot access my app for O2 to see my bills etc. I have asked to speak to management and still waiting for the call. They keep saying it’s the technical department but nothing is getting done. Before I went on holiday I asked for they to correspond with me by email as I was overseas and I received nothing from O2 or technical department. I have been phoning about this issue since June 2022. O2 is not helpful and the management is very lazy and never bother to phone their customers that have issues to try help them. I do not recommend O2 as they lazy and shift blame. O2 is quick to debit but cannot help their customers sort an issue you out and pass the blame onto the other departments. I am disgusted!!!!