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O2 customer
Monies are stolen!!! Because of the mistake done by O2 services my line was out of service for over two months. I am using this line to get orders and coping with my business. Another line is with Vodafone and it was good, so I was not by much bothered with O2. But one of my customers was in hurry to place an order for my product worth 46k, and he had only my o2 number. Once he couldn’t get in touch with me order was placed with my competitors, leading me loosing monies and time. All the time line was down o2 we’re taking monies from my account without any problem - stealing from me. After I called customer service (about ten times) I had my line repaired, I was asking for compensation for troubles caused, but my problem gone into history. No one was interested in sorting out this situation. After another half an hour talks I could of get compensation of 40 pounds 🤣🤣🤣 This made me laugh and I have told them that they can stick this monies … you know where!!! Avoid this company by any means!!! Lazy!!! No trust in there services!!! Avoid!!! Avoid!!! Avoid!!!
2 years ago
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O2 has a 1.4 average rating from 1,018 reviews

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Alice, Customer Support

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