I wouldn’t even give them a -1 🤬🤬🤬🤬Called to cancel my contract they disconnected the line completely and when I wanted me number they are saying they can’t do that as line is dead and I need another O2 pay as you go sim and they will get number transferred over I went and purchased that, now have spent more than 10hours to sort this issues but not got any where I have been passed around to different departments and get told as it’s over agent error we will activate the line and the back office keep rejecting this request and not one has managed to get the matter resolved now they are saying I need to get another contract out then they will get the number switched over then, I have asked all the advisers to get a manager on call but the management is as careless as its staff at o2 just a few screenshots of the many calls I have made