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Anonymous
I would give 0 stars if I could. Absolutely horrendous customer service. They couldn't do a simple transfer of my existing number to their sim. It took months of waiting hours on hold with their various departments, then being told it would be solved in 24 hours/ 3 days/ 5 days/ etc. Then I never heard from them again until I phoned and waited an hour in the queue. They actually never got it to work, so I cancelled the contract and demanded a refund. Incompetent is putting it nicely. I'm currently on hold to complain about their complaints system. I can't believe they are still in business.
6 months ago
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O2 has a 1.4 average rating from 1,018 reviews

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