o2 has been well aware from day 1 that my child is using their services. Now, they went on to allow other companies to access my bank account and run recurring debit order of £246.19/month. My child visited his cousin whilst on holiday and was tempted to use his mobile number to enter into this contractual agreement. He doesn't even own a PlayStation. o2 says it's not their problem and blames PlayStation, Microsoft, Sony and I even heard about this company called Boku with horrific customer service. What's bizarre is that o2 and all these big companies are well aware that parents are suffering because of this and instead of putting in place people who are pro-active to support parents when such queries arise, they instead have customer support agencies who tries to intimidate you and refuse to escalate your problem unless you put a big fight. What a nightmare for me, and somewhat undeserving income for all these big companies. I am sure their income statements if audited will show billions of pounds they earn from deceiving kids online and reserving their right to refuse customer service to parents. Everyone is passing on the buck and what can a poor me do against these big companies What a shameful world