I was unknowingly scammed in 2017, and only found out this past October (I know… how stupid of me not to notice). I am now being scammed by O2, because of the constant runaround’s.. and LIES (in my opinion) about refunding the money that I am owed! O2 has acknowledged that I was scammed… but does nothing about refunding my money. It’s been a very stressful, and soul destroying experience. I have been a VERY loyal customer for many, many years.. and never had any problems (that I KNEW about anyway 😂) until October 2023. This is NOT the way to treat customers. I feel like I got scammed twice…