After nearly 30yrs as a loyal customer I have now left due to being treated by phone operators rudeness and being unhelpful. I am sorry for the 1* if it had 0* I would have put that. Very bad company now, equally bad customer service, they are doing a public service how do they get away with being so rude to customers saying their calls are recorded. If they are recorded why are the staff still hopeless, so glad I’ve finally moved on!
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