I, Like the person below me, just took out a contract after being PAYG for years. Now, less than a month later, I'm being told of a price increase. Went to the chat and got quoted passages from theT's and C's. Also, when I went on the (suposedly) customer only community posts, I got bombarded by "you should read your contract" and "it's not O2's fault, everyone does it". I thought we'd left the days of sneaky price hikes. I negotiated a years contract and would anly expect an increase when that contract ends.
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