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Ananda
Poor customer service and technical suppport. Roaming service is expensive but not working. Unable to access the voice mails and data speed is very slow. When phoned to get help while roaming for the fifth time, call was handle by an incompetent handler and refused to pass on to technical support. Complaint made and no response for over 2 weeks. when phoned advises that it was not escalated properly. Failures and multiple levels including the team handling complaints!
5 years ago
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O2 has a 1.4 average rating from 1,019 reviews

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Alice, Customer Support

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