I don't know how there score is so hight. They cost me £200+ for electricity in a flat I've not been in half the time. There emails are confusingly written for example: "On 11th April, your balance was ‑£328.80. We've since charged you £308.53, and you've paid in £395.52. Now, your balance is ‑£241.81."
I moved out of the flat more than two months ago, yet they've charged me £250 this month. I'm sure they're just as bad as any other energy company but this place have crippled me.
I now pay a fixed £55 a month with OVO. I would recommend them instead.
6 months ago
Octopus energy has a
3.2
average rating
from
2,848
reviews
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