Having moved to a new house we decided to do a new search for an energy provider and settled on Octopus energy due to good reviews. We had a referral discount of £50 from the outgoing owners, for changing supply to octopus, which we were happy about but to our disappointment this is only applicable if Octopus does not already service the house. This is a complete mis-sell, it doesn’t state that the house itself has to be with a different supplier to get the discount and I think for most people they would assume the occupant being a new customer. Just poor advertisement, I will be looking for other suppliers.