Stay away from OCTOPUS ENERGY It is a criminal company who unlawfully hold your money for extended periods of time. I asked for a refund On multiple occasions as my account was consistently hundreds and hundreds of pounds in credit. In order to get my money back This took more than 10 days And 10 days is the companies minimum time scale in order to refund the to you money 10 days is ridiculous. I don’t know any company that takes so long to transfer funds. I run a business myself and I transfer funds within 48 hours. This is simply so they can hold it even longer In order to gain interest from customers capital. After reading the reviews on Octopus Energy it is clear they are criminal and there are no other words for it. I am building a legal case against this company. I will also be asking people to come forward who are having the same issues in order to have this company shut down and the owner prosecuted.