They hound and bombard my grieving fiance for a ridiculous bill that they claim his dead mother is liable for despite her being dead during the time period they are claiming for. Her flat keys were handed back to her letting agents and her flat was empty for a few months before being occupied again. Still they believe my partner owes them over £350 for a time period that no one lived there and claim his mum owed money despite having a few hundred in her Octopus energy account to her cover her last bill leading up to the time her tenancy ended and keys handed over. This company is AWFUL. NO COMPASSION. NO TACT. HOUND AND HARASS ON A DAILY BASIS. My fiance had many genuine diagnosed long term disabilities and Bi polar and neurological nerve disorders and this bullying has tipped him over the edge. We’ve got Citizens Advice Bureau involved and lodging a complaint. Please stay clear from these savages.