Good Morning I am so enraged about Octopus charging me double exit fees now £300. I am moving countries fold my house and last minute it got put back a month as the buyer could not make the date I did what I thought was the right thing and told Octopus I would be moving at the end of August and it got changed to the 26th September so I notified you of this and you charged another exit fee. If this is your way of making more money it’s basically deceit and distortion I have been with Octopus for many years in different addresses and the service was excellent as the years have passed and the company has grown the customer service ability has changed on a downward scale and it is hiding behind a website seeking opportunities to profiteer exactly like this one no consideration to the customer and yet you continually publicise how fantastic your service is as you now have conglomerate status and can hide behind one way T&Cs this can not continue and the country needs to know what your real intentions are with your continuation of making unreasonable profit on essential services this must be escalated to the public. Many thanks Kindest Regards Gary Winkle