Ongoing lack of meter connection, abysmal customer service, avoid at all costs. The latest was the last straw. Here it is. Am I happy to close the complaint?!!!!
Hi,
Thank you for attaching your detailed message and sharing your experience with us. I truly understand how frustrating this situation must be for you, especially considering the impact it has on your well-being and peace of mind.
I want to ensure that your concerns are addressed properly. Are you happy to close the complaint at this stage, or would you like to discuss further steps we can take to resolve the issues you've raised?
Please let me know how you would like to proceed. I'm here to help.
Kind regards,
Lindokuhle
4 months ago
Octopus energy has a
3.2
average rating
from
2,845
reviews
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