All the other reviews seem to be 5 star everywhere, I just don't believe it like others have said. Asked for a quote online as I was thinking of joining them, they couldn't find the postcode despite my neighbours being their customers. I gave them it and a photo of the meter. They told me that I wasn't a customer! I told them I never said I was and they asked for a photo of the meter twice more. I gave them more info and asked if anyone read my emails or if it was a bot. They replied with just an electricity quote telling me I would pay £70 pm! It was rubbish and I had told them exactly how much gas and electric I use per year.