I'm currently being harassed by Octopus energy for bills of a previous tenant. I've never had an account with Octopus and yet they continue to harass not only me but also my landlords who actually paid the bill up until our supplier's were enabled to start supplying us having previously been blocked by octopus. Customer service have spoken to me a number of times and apologised precisely on the phone and promised to zero the account and stop the automated harassment that just spits out bills for random amounts that have no relevance to any actual meter readings? It's bonkers and surely criminal? As is the fact that all review sites seem to force us to give at least 1 star. For criminal behaviour? Absolute rotters still get a star. Ridiculous!