Agree with most of comments below. We have been moved automatically to Octopus December last year and since then only troubles. No one of the customer service can't help, they can't transfer you to higher management when you ask, so basically you straggle again and again. Wrong billing, once was sorted after many calls and now a few months later again the same, no one can explain you why, no communication whining customer service, so you need to explain yourself evey time you call. Absolutely worst of all supplies so far.
4 months ago
Octopus energy has a
3.2
average rating
from
2,845
reviews
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