I always pay more than required on the 2nd of each month as soon as their app shows me how much I owe them. But they disregard my payments claiming I am in debit, discrediting me!
They are purely horrible. Cannot wait for the 8 weeks to put a formal complaint against them.
Need to add I am an elderly pensioner on state pension.
Shame on octopus.
3 months ago
Octopus energy has a
3.2
average rating
from
2,845
reviews
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