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Russell
I have a direct debit set up for £150 per month and this month my usage was £170 but despite having £450 in credit Octopus Energy automatically (!) tried to increase my direct debit to £225 per month ! Outrageous ! Told them to reduce my DD to £100 until i get to within 1 months credit instead of almost 3 !
3 months ago
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Octopus energy has a 3.2 average rating from 2,845 reviews

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