It's very very poor and bad service experience I am going to facing from you here. I didn't expect the service from you will get. It's very simple things I explained as I checked my electric and gas meter there is nothing to show the reading then how can I share with you the picture. I would like to inform you that if someone will come to my place or let me know and understand how to read the reading the I could at least do by pressing which button to press to know the exact readings.
I am really very very upset to get your service and if I don't get proper bill and not respond soon for the reading update then I would change my mind and go with my existing service provider.
One of the worst experiences forever and third class customers support, booked appointment for meter reading and check although no one came and when I called they don't know anything. Especially took leave on 5th Nov which day the appointment was done by them. Don't go with this company as since last 2 months I have been taking follow up but no one is coming to get the meter reading just taking appointments and for that I took the day off 2 times. Very worst and disappointing experience 🙏
2 months ago
Octopus energy has a
3.2
average rating
from
2,845
reviews
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