I’ve only just registered so not much to go on but all the interaction I’ve had with the staff there in getting information and getting set-up was phenomenal. And I do t just mean good for an energy provider. Just plain excellence of customer service. The guy Danny I’ve been talking to this afternoon really looked after me, went all the way above and beyond and came back cover in glory. Had to do a lot of research for an awkward issue on the systems and when he thought he’d overdone keeping me on hold he offered to call me back when it was resolved Prior to that I’d had prompt response via email on a Saturday. Unfortunately that dried-up, they all meant well but stopped responding. Hence my phoning them up. At which point Danny wouldn’t let it go until I was completely looked after. Walked me through what he needed from me and explained all the way. Used all the right casual pronouns (mate, pal) without affectation, like a scripted usage “that’s been found to put customers at their ease”, and never dropping in anything over-familiar or creep (like “fella” or “flower”). Exactly the sort of person you want answering the phone Think I’ll be happy with ‘em. My brother’s with them and he speaks well of them. And he’s the sort of cove who does his research