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Anonymous
Purchasing solar panels,battery and ev charger and found the service very poor. Because there was a delay of the DNO certificate we were left with an electric car and no ability to home charge two months after initially ordering. Currently no date for installation of anything and having to make phone calls and send emails to try and get updates. The frustrating aspect is that Octopus make a point of advertising their supposedly excellent customer service although my experience is anything but
1 month ago
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Octopus energy has a 3.0 average rating from 2,509 reviews

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