Terrible company to be with. I had a scheduled installation of solar panels & Tesla battery this week. I Was supposed to have a pre installation survey prior. But never happened! Contacted the solar team, with no reply. The day the scaffolding was supposed to be erected & just 2 days before solar & Battery were supposed to be put in. I had still hadn’t heard anything from them. I had to phone them, only to be told that they wouldn’t be installing my scaffolding that day & solar because they hadn’t done a survey. & didn’t know when they would reschedule the fitment date. Don’t use Octopus 🐙 if you want a stress free solar installation!