My direct debit was taken out of my account on the 23rd December.
3 days later they took 16 quid off me,for no reason ,I got it back after 4 phone calls today,its like they are helping themselves to my account.
Nobody could tell me why, they are fu&€¥in useless, I've been with them 16 years,.now I'm getting another provider,
2 weeks ago
Octopus energy has a
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from
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