After receiving appalling service from another utility provider over the years I was at last free to change my supplier and the natural choice was Octopus. I know they are easy to contact through dealing with my Mother in Laws account and they are WHICH recommended. The phone call with Thomas was a breath of fresh air after dealing with Scottish Power, he was charming and humorous and the whole process just seemed so simple. No hanging on the telephone, or being cut off just a pleasurable exchange without any hassle and everything explained really well. Thank you Thomas.