Recently moved to octopus after 20years plus at british Gas in the last 2 days spoken with Lucy yesterday andWatley today both of which exceeded my expectations and are a credit to your company they really listened showed interest and resolved my issue both myself and a friendbmoved across to yourselves Feb 2025 via a octopus stand in Ashton under Lyne and was told we would recieve £50 each this didn't show online with the octopus app after speaking with WAtley today she explained my payment and my friends payment will go out on the 30th of this month and then the £50 credit will be applied to both myself and my friends account with both Lucy and zwatley nothing was too much trouble both showed genuine interest please could you kindly thank them both again I'm really pleased that I have finally moved away from british Gas and feel really happy that I have moved to octopus thank you