Sadly another visit to ODEON Metrocentre on May 12th and froze with the intense cold in the auditorium (screen 3). We did ask front of house staff a couple of times if they could have it rectified, but sadly having worked many years in cinemas I realise that there’s hardly any staff working in cinemas now who can deal with technical issues. Unfortunately as there’s been a few issues with the presentation lately, have decided to make my cinema of choice a local Everyman, they really do know how to make it a great experience. I honestly think we could’ve kept frozen food with us and it wouldn’t have harmed. It spoiled the film as time was spent trying to keep warm with warm drinks from the foyer.