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Anonymous
I recently ordered an office chair from officesupply.com and within 3 days they dropped the price by 25% and sent me another reduced price offer for the same item after 10 days. When I called their customer service to ask for a price adjustment to my original order, they said that my order was more than 7 days old and they couldn't adjust the price any longer due to their "7-day policy". That is the absolute worst excuse from customer service anywhere. They sent me the reduced price offer only after the adjustment window had expired. I've purchased thousands of products from online retailers everywhere but never have I experienced this type of treatment before. In most places, if the company drops the price of an item within 30 days of purchase, the customer is entitled to a refund for the extra amount. Looking at their reviews, I'm not surprised how bad they are. This was my first experience with this company and now I'm regretting. BEWARE!! They will screw you with clever discounts and lure you into buying more with bait and switch tactics. DON'T WASTE YOUR MONEY!! There are far better options out there.
2 years ago
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OfficeSupply.com has a 1.9 average rating from 96 reviews

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