Extremely poor service. Purchased an item on their website as it was a few dollars less than the big box stores. They scheduled their 3rd party shipper (T Force Logistics). The shipper had the item for 4 days in their warehouse. Each day, the website would say it was out for delivery but it would never arrive. I called the shipping company several times and they could not provide a status update. I called Office Supply after the 4th day to let them know I would be filing a dispute with my credit card company. They were very short on the phone and said they would have to open a case in order to find out what happened to the product. It is not my fault you chose to use an incompetent shipping company.