Placed order 9th November no goods received. Sent countless emails and I mean lots!!! Finally get a reply apologising saying that they can refund or reorder. I asked for refund they said 3-10 working days. I waited today is day 11 and still no money!! I took up with PayPal as dispute this morning and they sent it to online home shop. Amazingly !!!!!! I had a reply from them saying if I cancel dispute today they will be refund me today, as they can’t refund if there’s a dispute. And so, I cancelled the dispute informing them of this. Guess what, no reply to my email and have checked my PayPal and still no money in as of yet. I will wait until 12.00 tonight and check first thing in morning and if not received will set up another dispute case. It was my first time ordering from them, so it’s coming up for a month in 3 days that I originally placed the order. Appalling communication as I must have sent 13-15 emails. No direct contact number. People who wrote good reviews are lucky they received their goods. I certainly will never order from them again as money is tight and 86.00 is a lot of money for me. Just want my money back by tonight!!!