If I could give a 0 rating I would, I ordered 2 egg chairs arrived after about 2 weeks one was great but the second had issues( head cushion had tie back missing and also big frame part with no paint on … soooo after messaging n few days later no reply i commented on a fb advertisement for OHS post for the company they replied n said they would resolve my issue if I sent item back( I’m disabled n it’s big heavy n bulky , I messaged back this n asked could they not just send a new seat n cushion part well after a lot of two Ins n throwing they agreed to send replacement cushion, well cushion finally arrived wasn’t the right colour shape or size so I contacted they again stating this nearly 2 weeks to keep chasing for a resolve) anyways the supposed supervisor Megan then replied saying oh yes after checking with supplier would be different colour and material I sent her pics via my messenger she then replied is it causing you any issues., like wtf Yh it’s not the right thing!! OHS has. Now blocked me in messenger and their fb so I can’t even contact to get a resolve or solution!!! So I emailed them on the help@ OHS , n no reply !!! good job I screen shot all my messages and now intend on taking this further as last message from the apparent supervisor Megan said they would issue a FULL refund!!! Then blocked in all methods of communication!!! Very unprofessional and vile treatment!! Steer Clear!! -101% unsatisfied customer !!!