I have had the worst online shopping experience ever through this website. Their reviews are completely unreliable as they do not publish anything below 4 stars,, so I have placed an order from what I thought was a trusted seller with good reviews, based in France, only to later find out when the item wasn’t arriving after 2 weeks that they are in fact in China! The item ended up arriving after over a month in wrong style, colour and material and being counterfeit on top of everything! The seller hasn’t been helpful at all despite stating the UK return address, the OnBuy customer service is only sending defensive responses and only after a PayPal case have I been offered a return...to CHINA! Save yourself the stress and hustle and avoid this website.
3 years ago
OnBuy.com has a
3.8
average rating
from
1,514
reviews
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