By far the worst experience I have ever had with an online site and I frequently buy online. I bought a mini waffle maker which within seconds of plugging in burst into flames. Thankfully I had a fire blanket as my young son and I got such a fright and it was raging out of control very quickly. I have sent numerous messages to one buy clearly stating i want a refund and not to send another one, to which they keep offering to send me a new one. They then finally agreed to refund but then nothing. When I chased my refund we are now back to them repeatedly offering to send me another waffle maker. I couldn’t be more clearer that I don’t want it or trust it so I can only guess they are trying to frustrate me and hope I stop trying. Importantly this product is very dangerous and should be removed from sale and investigated but they are still selling it! What does that say about them. Avoid at all costs. I have reported to PayPal and they will follow up with them.