Only Pay By PAY PALL or risk losing your Money bought 3 items without any problems from UK sellers, bought a solar light from a company called Chrysolite on 17 Feb when it came it did not work even after 3 days in the sun, opened case through OnBuy but they make it very clear its up to the buyer to sort it out as they are only a third party and all the seller would offer was a part refund so as it was paid for with Pay pall opened a case with them and on 7th March got a full refund but not from Chrysolite but from Chuhaitony Ltd in China who don't seem to abide by the UK distance selling Laws. So to sum it up unless OnBuy bring in buyers protection like the 2 big players I would not buy from them again and would advise anyone thinking of buying to Use PayPal or risk loosing your money.