Purchased a switch lite for our son for Christmas and an accessory. Shipping was quick but that’s where the positives end. To start with they sent the wrong accessory, offered to swap but replacement wouldn’t arrive in time so we purchased another so he had it to open for Christmas. We come round to March and the light on the screen has stopped working, no problem right? Technology breaks sometimes but it’s covered so it’s fine. How wrong was I. 3 weeks, multiple emails to them to which we never got a response. No customer service number to call either, even tried tweeting them. So now we’re left with a broken switch, out of pocket and a very unhappy son. Will never order from them again.