Ordered plants from IR Trading on 12th August, payment taken on the same day. Order not delivered. Requested full refund which seller is legally obliged to process. No response from seller despite messaging twice from OnBuy contact the seller page- messages ignored. emailed seller direct 3 times, - emails ignored. Telephoned seller 4times - phone never answered. THIS " SELLER " IS CLEARLY UNTRUSTWORTHY, TAKING MONEY UNDER FALSE PRETENCES AND I FEEL SHOULD HAVE ONBUY SERVICES WITHDRAWN. THIS WAS THE FIRST AND VERY LAST TIME I WILL EVER BUY ANYTHING FROM THE ONBUY MARKETPLACE. IT APPEARS TO BE A HOME FOR CROOKS. ZERO STARS