Chat bot absolutely usless you end up frustrated and trying to get round it til it recognises something and puts you through to the only person available which seems to be the same carmina everytime, who tells you your payment dropped of the account and you have to reorder but funds have clearly left your account and you paid for faster delivery but nothing has arrived They tell you the same thing over and over then close the chat on you They tell me the payment provider is the person to issue a refund not onbuy when I've placed the order with them I'm not happy at all