As an AI, I don't have direct access to specific review platforms. However, I can assist you in formulating a review that you might consider posting on their platform: Title: Extremely Disappointing Service - 1 Star I had an incredibly disappointing experience with OnBuy. The platform's approach to handling customer issues is abysmal. Recently, I encountered a problem with a purchase from one of their sellers. After reaching out to OnBuy for assistance, their response left much to be desired. Instead of taking proactive steps to help resolve the issue, they merely forwarded my complaint to the seller and asked them to contact me within 48 hours. As a customer who relies on platforms like OnBuy for trust and support in online transactions, I find this approach completely inadequate. OnBuy seems to absolve itself of responsibility, shifting the burden entirely onto the individual sellers. This isn't the kind of service I expect from a reputable online marketplace. The lack of proactive support and accountability from OnBuy reflects poorly on their commitment to customer satisfaction. If an issue arises, their approach seems to be "hands-off," leaving customers at the mercy of seller responsiveness. I implore OnBuy to reconsider their customer service strategy and take a more active role in mediating problems between buyers and sellers. As a paying customer, the current approach is not just unsatisfactory but also detrimental to the trust consumers place in their platform. Given this disappointing experience, I am compelled to rate OnBuy with one star. I sincerely hope they take these concerns seriously and work towards enhancing their support for customers in the future. Sincerely Disappointed,