Login
Start Free Trial Are you a business?? Click Here
Anonymous
Terrible customer service. Misrepresentation of goods offered. They advertised a 3 pack for a water filter, supplied only 1 and told me that they only had one- and that the price represented that. I sent them a screenshot of the order and confirmation order and demanded they send me the additional two. They replied they had no stock but to send back the original one for a refund - which I did not agree to as I was already using it- they then offered to give me a partial refund which I agreed to- 2/3 of the price- as 2 out of 3 items were missing. Now the response was they could not do that…. So you sell me 3 of something, deliver 1 and don’t want to refund me the money back of the missing items?
6 months ago
Read OnBuy.com Reviews
OnBuy.com has a 3.8 average rating from 1,510 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial