As of writing 18:55. I am still awaiting for rescue in 4C temps. Called at 15:00 and was told 1-2 hours. Which is fine. Until 2 hours passed and was told the recovery vehicle broke down and they’re sending another. I had to call as no updates. Was told 30-40 mins. Hour passed. Called again. Said it was traffic. 20-30 mins. 50 mins passed. Called again. Was told that the original driver was sick, so he went home. Now awaiting another 20 mins. No updates to me personally and I had to call to get updates. Person on the phone is helpful. I am not convinced with the recovery service though. Shivering in my van. I hope they come soon.